Reservation Procedure

Reservation Procedure

30% on booking

 

The booking will be confirmed in writing upon receipt of the deposit.

A deposit of 30% of the total amount due is required at the time of booking to secure your reservation (Note. Any airline tickets or cruises must be paid in full at time of booking).

Deposit & Payment

Deposit & Payment

Online payment possible

A deposit of 30% of the total amount of the booking is required on confirmation of acceptance of the estimate. Payment is possible either

By secure payment through our website (Visa, Mastercard, JCB).

By bank transfer.

Through Western Union or Money Gram.

 

The balance (70%) must be paid either

By secure payment through our website (Visa, Mastercard, JCB) no later than 30 days before the start of the tour.

By bank transfer no later than 30 days before the start of the tour.

In cash or credit card at our office the day of arrival in Cambodia (only possible for those with a booked arrival in Siem Reap).

Cancellation policy

Cancellation policy

In the event of cancellation by the guest, the amount charged by WAM is as follows:

More than 30 days before the start of the tour: 10% of the total price

From 30 days to 15 days before the start of the tour: 20% of the total price

From 15 days to 1 week before the start of the tour: 30% of the total price

From 1 week to 2 days before departure: 50% of the total price

Less than 2 days or during the stay: 100% of total price. No refund.

Any refund made by WAM will be made by bank transfer. The transfer costs are borne by the customer. All cancellation fees claimed by hotels and partners will also be deducted.

In the unlikely event of cancellation by WAM, the guest will be fully reimbursed but will not be entitled to any compensation.

REFUND

REFUND

No refund will be made for services included in the WAM tour and not used by the guest.

For more information or to receive our complete terms and conditions please  contact-us